Savance Enterprise Testimonial: Wholesale Electric Supply

I want to start by saying that Savance is one of those rare vendors that ALWAYS go above and beyond the call of duty. They initially came out to show us their system that worked with an existing business system, but we were still on paper forms and using the Trade Service books. I knew we had to make a change to stay competitive but change is a difficult concept when you have been doing business the same way for so long. Savance put a plan together for us to slowly move us into the 21st century. Savance first had to put some infrastructure in place to support their system. We had one computer that managed accounts payable/receivable and one computer that managed an Excel file with our costs. The computers were completely independent. Savance purchased and set up a server, computers, wireless, printers, bar code printers, handhelds, e-mail, external connectivity (over the Internet), and a website. They configured and set up the entire network and all the hardware. This one vendor approach made it easier for us than having to have someone put in the computers and someone else put in our new business system. After the network was installed, it was time to start on the business system roll out plan. The plan started with helping us organize our inventory. By starting with a bar coded warehouse, they told us that we were going to run before we could even walk but that the payoff was worth it. We sectioned the warehouse and labeled the shelves and bins with bar codes. Every part was inventoried and bar codes were generated. Their help in this process was paramount. We were able to start with all the items from Material Express and use a handheld to bring those items in our warehouse into our local inventory file. We were able to directly enter reorder points and the location was automatically load based on the most recently scanned location tag. This expedited the inventory process significantly. I would have expected us to have to manually create a list of the items, look up all the prices, and data enter the items into their system. In addition, they provided resources to assist in this process which meant that my business could continue as normal without feeling the strain of implementing a new business system.