Drogen Electric Supply
Migration with No Disruption of Business Activities
- A Savance Enterprise Client Case Study
From wireless inventory functionality in our stores to Web-based capabilities for our sales staff in the field to customer access to accounts, Savance Enterprise seemed like a natural fit.
Drogen Electric, a wholesale distributor of electrical supplies headquartered in Oneonta, NY, has experienced steady and sustained growth since opening in 1949 – expanding from a small mom-and-pop operation to its current size of more than 150,000 ft2 in facility space and 11 employees. A former Array user, Drogen took a step-by-step approach in its migration to Savance Enterprise, thus avoiding disruption of everyday business activities.
When Drogen Electric initially implemented Array software to manage its enterprise, the company expected to experience some growing pains, as it would be migrating numerous paper-based processes to a fully automated system. What Drogen didn't expect, however, was that after investing significant time implementing and learning the system, the Array solution still wouldn't meet the company's specific business needs. Moreover, the oft-promised upgrade to a Windows-based platform never materialized. "When these problems and delays started appearing," explains Drogen Electric IT Manager, Greg Clerke, "we began actively looking for new software that would fit our needs – and do so quickly and at a reasonable price."
With Array, every add-on seemed to bring an added expense.
"With Array, every add-on seemed to bring an added expense," Clerke explains. "And when we looked at Windows-based alternatives, many of the solutions cost anywhere from $50,000 to $200,000. As a small company, Drogen simply couldn't afford such a major expense." The search ultimately led Drogen to Savance.
After witnessing a demonstration of Savance's powerful functionality, Drogen decided to test out the solution by taking a step-by-step approach to implementation. The company quickly found that the Savance solution worked seamlessly with its existing system, providing much needed improvements in data access on the back end – with no disruptions to its day-to-day business activities. In fact, the software worked so well that Drogen anticipated implementing Savance's full Microsoft Windows-based functionality.
Results & Benefits
The more Drogen explored the Savance ERP solution, the more potential benefits the company saw. "There were so many useful – and frankly unanticipated – features with Savance Enterprise, that we quickly realized Drogen could achieve numerous business benefits with a more extensive implementation," Clerke explains. "From wireless inventory functionality in our stores to Web-based capabilities for our sales staff in the field to customer access to accounts, Savance Enterprise seemed like a natural fit. It was a very exciting prospect for us."
The system is very extensive and every day we are finding new ways for it to support our business.
Ultimately, the wealth of benefits led the company to take steps toward a complete migration from its Array system to Savance Enterprise. "Savance guaranteed us they could bring over 12 years of our Array data during the change, and they did not disappoint", Drogen Owner Chris Puerile says. "The system is very extensive and every day we are finding new ways for it to support our business".
Overall, Savance has been able to live up to Drogen's high expectations. "We are extremely pleased with the results of our migration to Savance Enterprise", Greg Clerke concludes. "We now have a complete, future-ready solution that serves all our specific needs."
In fact, Drogen Electric’s positive experience immediately had them recommending Savance Enterprise to other businesses. "I have worked for multiple companies, running various systems," Chris Puerile says. "I found the Savance system to be easier to use than many of the half-million dollar software packages I've been on before. I can safely say that any business, distributor, or any company that is currently using Array would benefit greatly from moving to Savance’s Windows-based, real-time system."