Migration Without Business Disruption

From wireless inventory functionality in our stores to Web-based capabilities for our sales staff in the field to customer access to accounts, Savance Enterprise seemed like a natural fit.

Background Drogen Electric, a wholesale distributor of electrical supplies headquartered in Oneonta, NY, has experienced steady and sustained growth since opening in 1949 – expanding from a small mom-and-pop operation to its current size of more than 150,000 ft2 in facility space and 11 employees. A former Array user, Drogen took a step-by-step approach in its migration to Savance Enterprise, thus avoiding disruption of everyday business activities. Challenges When Drogen Electric initially implemented Array software to manage its enterprise, the company expected to experience some growing pains, as it would be migrating numerous paper-based processes to a fully automated system. What Drogen didn't expect, however, was that after investing significant time implementing and learning the system, the Array solution still wouldn't meet the company's specific business needs. Moreover, the oft-promised upgrade to a Windows-based platform never materialized. "Array was very archaic " explains Drogen Owner Chris Puerile, "we began actively looking for new software that would bring us into the current times and something that was also cost effective."

With Array, we could never justify previous costs.

The Search "With Array, we could never justify previous costs," Puerile explains. "And when we looked at Windows-based alternatives, many of the solution's initial investments were far too large for a small company like Drogen - we simply couldn't afford such a major expense." The search ultimately led Drogen to Savance. After witnessing a demonstration of Savance's powerful functionality, Drogen decided to test out the solution by taking a step-by-step approach to implementation. The company quickly found that the Savance solution worked seamlessly with its existing system, providing much needed improvements in data access on the back end – with no disruptions to its day-to-day business activities. In fact, the software worked so well that Drogen anticipated implementing Savance's full Microsoft Windows-based functionality.